3 Easy Pieces: What Can Financial Companies do to Help Customers Cope with Breaches?

3 Easy Pieces: What Can Financial Companies do to Help Customers Cope with Breaches?

What 3 easy steps can banks and other financial institutions take to reduce customer victimization (and shoulder less of the blame for perceived apathy)? 1. Offer a 24/7 #cyberfraud info hotline in collaboration with a regulator (CBA, OSFI, FSRA and the CAFC)2. Teach front line staff to ask *the right questions* when suspecting #fraud or #scams3. Be more aggressive about…

Think Your Company Does a Good Job of Collecting Children’s Data? Regulators Might Disagree

Think Your Company Does a Good Job of Collecting Children’s Data? Regulators Might Disagree

Big, positive news for public education and parents: “This order makes clear that ed tech providers cannot outsource compliance responsibilities to schools, or force students to choose between their #privacy and #education“. Kudos to the Federal Trade Commission for standing up for chidren’s right to privacy and offering much-needed guidance to the poorly regulated #edtech sector. Lots of useful takeaways here for…

Parents and teachers should collaborate to recognize, prevent and stop Edtech violations of children’s privacy

Parents and teachers should collaborate to recognize, prevent and stop Edtech violations of children’s privacy

How can public education institutions prevent the loss of children’s data?Avoid collecting it in the first place and require #edtech vendors to purge it annually from their entire supply chain. It sounds sensible, but it’s easier said than done in our post-pandemic world. Since 2016, school boards have been under continuous pressure to adopt cloud applications to…

How Government Agencies and their Suppliers can Learn from Catastrophic Data Breaches

How Government Agencies and their Suppliers can Learn from Catastrophic Data Breaches

Nova Scotia is advising over 100,000 victims that their #personalinformation was taken as a result of a “global #cybersecurity issue”, #Ontario recently informed some 360,000 residents about the #breach of their private data, and other provinces are facing similar challenges of #incident detection, impact assessment and #fraud prevention. In all cases, these are predictably followed by the generally weak recommendation for victims to keep monitoring their credit…

What can the world’s biggest email data loss teach businesses about data protection and recovery?

What can the world’s biggest email data loss teach businesses about data protection and recovery?

Ever lost an important email? I know! It totally sucks, doesn’t it? JPMorgan Chase, a company that recently allocated $12 Billion to upgrading its #cybersecurity and claims to spend hundreds of millions per year on #dataprotection, has “a c c i d e n t a l l y” deleted 47 MILLION emails considered to be #business records required to…

Forget ChatGPT: Businesses will soon use hundreds of AI tools daily. How should companies prevent data leaks and violations?

Forget ChatGPT: Businesses will soon use hundreds of AI tools daily. How should companies prevent data leaks and violations?

Why would anyone want to gain access to your company’s ChatGPT accounts? Because they know that in the absence of regulation and policy enforcement, users are likely to enter sensitive #information, intellectual property details, #personal data and strategically important information.#ChatGPT saves this data in chat logs by default, giving thieves exceptional visibility into company operations and creating a vast…

How can the rise of Voiceprint help companies learn about technology due diligence?

How can the rise of Voiceprint help companies learn about technology due diligence?

A gentle reminder that while #voiceprint technology was dubious from the get-go, is has of late been firmly discredited by #security professionals and researchers around the world.Just because banks and telcos – notorious for suffering from a perennially false sense of security – continue to push this “feature” onto callers, it doesn’t mean that you…

How should customers and businesses benefit from knowing what happens to the data generated from their every online click?

How should customers and businesses benefit from knowing what happens to the data generated from their every online click?

Ever wonder how advertisers see you as you surf the Web? Here are some examples of actual labels automatically affixed to Internet users:> “Defund Police Persuadables”> “Attitude: I generally get a raw deal out of life”> “Money driven”> “Affluent Ethnic Couples”> “Heavy buyer of condoms”> “Tech addict”> “Menstrual cramps”> “Elite Jewish urbanites”What’s the harm?As we…

Does Edtech Empower Dictatorship in Public Education?

Does Edtech Empower Dictatorship in Public Education? 10 Conclusions from the Botched Adoption of Education Technology Nowhere is the social contract more true than in public education where a dictatorship created by the people is ruled by protectionist despots ready to trade in the one currency thay possess without legitimate ownership: public education. Might is right…